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Transforming digital healthcare accessibility through intuitive design andÂ
user-centered experiences
Swope Health is a community health center dedicated to providing comprehensive healthcare services to underserved populations. With a mission to improve health outcomes through accessible, quality care, they serve thousands of patients across multiple locations.
Founded with the belief that healthcare is a fundamental right, Swope Health has been at the forefront of community health initiatives, offering services ranging from primary care to specialized treatments, all while maintaining a focus on cultural sensitivity and patient-centered care.
Swope Health’s existing website was outdated and didn’t reflect their modern approach to healthcare. Patients struggled to find information, book appointments, and access resources, creating barriers to the very care the organization was committed to providing.
The organization needed a complete digital transformation that would make healthcare more accessible, improve patient engagement, and showcase their comprehensive services while maintaining their community-focused identity.
Conducted extensive user research to understand patient needs and created intuitive navigation paths for all user types.
Designed with mobile users in mind, ensuring seamless access to healthcare information on any device.
Implemented WCAG guidelines to ensure the website is accessible to users with disabilities, reflecting Swope Health’s inclusive values.
The final solution included a comprehensive website redesign, mobile application, and integrated digital marketing materials that work together to create a cohesive healthcare experience.
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