The Client
Vireo is a city planning and design firm that helps departments of transportation with projects ranging from small-scale improvements of parks and trails to large-scale highway construction planning.

Included in the company’s many offerings is community outreach pertaining to city planning projects.
The Problem
When the company conducted community outreach surveys, participants were required to respond using pencil and paper. The responses, in turn, were manually entered into a database. Since the data entry was manual, the process was slow and the records were prone to errors.

Vireo needed a contemporary, image-driven, mobile-optimized polling platform. Unfortunately, existing online survey tools did not adequately fit their requirements.
The Solution
In response to Vireo’s call for help, Blue Symphony delivered Digicate™, a custom-built, multilingual crowdsourcing solution. Digicate™ presents image-based “tap and go” polls designed especially for tablets and other mobile devices. The company’s nontechnical staff can create and publish new polls within minutes.
The Results
iPads and mobile phones replaced pen and paper, which immediately improved participant experience. The simplicity and speed of the online surveys result in a larger data sampling. Data calculations are automated and in real time, which dramatically shortens discovery and reporting timelines while markedly increasing accuracy.

With Digicate™, Vireo has been able to expand its services and strengthen its value proposition.

Digicate


Digicate